Job opportunity: Field Support Document Management for MSF

Médecins Sans Frontières is recruiting a Field Support Document Management and Collaboration for its Geneve headquarters in Switzerland. Closing date for application is 21 February 2021.

Médecins Sans Frontières is an international, independent medical and humanitarian organisation that provides care to populations in need, to people affected by natural or man-made disasters and to victims of armed conflicts, without discrimination and regardless of their race, religion, belief or political affiliation (MSF Charter). MSF Switzerland is one of the 5 operational centers of MSF that provides assistance in more than 70 countries to populations in distress.

MSF documents are an important asset to be managed effectively to advance operations in the field and strategic priorities. A newer set of digital tools has been introduced to help staff accessing and storing documents and information, such as the OCG Knowledge Management System (Kompas), OCG SharePoint Restricted Sites and Microsoft Teams Groups, in addition to a standard folder structure for local servers in missions. These tools aims to centralize essential mission documents, facilitate transversal collaboration and sharing of good practices among missions, cells and departments, and keep MSF institutional memory. The goal is to reduce the risk of inefficiency and loss of continuity of activities, mismanagement of personal data, failed audits, lawsuits or financial losses.

This role is part of the Knowledge and Information Sharing team (KISU) and reports to the Knowledge Management Systems Manager. The Field Support has functional relations with KOMPAS & SharePoint/Teams team, and with KISU team in HQ, and with focal points, contributors and users of these platforms in all OCG locations.

The general objective of this role is to provide functional support to mission teams regarding the management of essential documents and the use of digital tools for document management, knowledge sharing and collaboration. The Functional Field Support will participate in documenting lessons learned, drafting tools and guidelines, and in improving best practices. It is an essential role to ensure that staff members internalize collaboration and document management as a regular activity and responsibility, and that these activities are harmonized across missions.

Read more on the specifics of the position, requirements and how to apply here:

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