The National Archives has organised a new online training: Succession Planning: Identification & Transfer of Critical Knowledge.
There are two training dates available: Friday 5th February 10.00 am – 12.30 pm
or Tuesday 9th February 10.00 am – 12.30 pm.
Who Should Attend the Course?
This course is designed for managers working within the archive sector looking for techniques and strategies to help retain the tacit and expert knowledge members of staff hold when people change position or leave an organisation. We particularly suggest that you attend this course if members of your team are planning for retirement, it would be helpful if both managers and team members are able to attend the course.
This half-day course will explore approaches to the identification, retention and transfer of business-critical knowledge. Drawing upon Knowledge Management good practice, a framework will be presented for archive leaders to assess and mitigate the risk of organisational knowledge loss; risks associated, for example, with organisational change, or the departure of key experts from the archive team.
The course will be a blend of presentation (from independent Knowledge Management consultant Dr Clive Bright), facilitated group discussion and interactive exercises.
We will explore the breadth of technical, business, and sector knowledge that makes an effective ‘knowledge worker’. And we will gain an overview of what to consider when running ‘knowledge capture’ interviews and when developing subsequent plans for knowledge sharing and dissemination.
The areas covered during the 2 ½ hour workshop will include:
- Brief overview of knowledge loss risks and knowledge transfer principles
- The Knowledge identification ‘Interview’ (or ‘Conversation’):
- Scope (topic areas covered)
- Associated roles & responsibilities
- Tips & tricks for facilitation and recording
- Prioritising knowledge areas and developing a ‘Knowledge Transfer Plan’
- An overview of tools and techniques for knowledge capture and transfer
- Considerations for embedding Knowledge Retention & Transfer into existing business activities & processes
Course structure (provisional):
- Facilitated discussion: KM and Succession Planning in respective organisations
- Presentation: Assessing Knowledge Loss Risks
- Presentation: Types of knowledge and what makes an effective ‘knowledge worker’?
- Presentation: Outlining a process for knowledge identification and transfer
- Breakout exercise: Running a Knowledge Capture interview
- Presentation: Embedding knowledge management processes as part of succession planning
- Facilitated discussion: Course wash-up
About the course presenter
Dr Clive Bright is an independent consultant with over 30 years’ experience in knowledge, information, and change management.
To book a place on either of these dates please register on Eventbrite via the links below:
The course places are limited so please only book a place if you are definitely able to attend the session.